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Privacy Policy

Your privacy matters. Here's how Rubric Classes handles your information.

Privacy Policy Terms & Conditions Refund Policy Disclaimer

Last Updated: September 2024

1. Introduction

Rubric Classes (“we”, “us”, “our”) operates rubricclasses.com and provides education connection services that link students and parents with independent experienced teachers for online and offline learning.

This Privacy Policy explains how we collect, use, disclose and protect the personal information you provide when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide to us through our enquiry form, phone calls, WhatsApp messages or email. This includes:

  • Personal details: name, phone number, email address
  • Enquiry details: student's class, board, subject, preferred learning mode (online/offline), location
  • Communications: messages, queries and details you share about your learning requirement
  • Technical data: basic browsing information such as pages visited and device type, using standard web analytics

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to and process your enquiries for finding a teacher
  • To connect you with potentially suitable experienced teachers based on your stated requirement
  • To respond to teachers interested in joining our teaching network
  • To arrange communication between students, parents and teachers
  • To improve our website, services and customer experience
  • To send service-related communications where relevant

Important: Rubric Classes does not sell, rent or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We share your information only where necessary to provide our services:

  • With independent teachers: When you enquire about a teacher, we may share your basic requirement details (class, board, subject, location, preferred mode) with relevant teachers so they can evaluate whether they can serve your requirement.
  • With service providers: We may use trusted third-party services for website hosting, analytics, and communication tools. These providers handle information only on our behalf, under confidentiality obligations.
  • Legal compliance: We may disclose information when required by law, regulation or legal process.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, respond to your enquiries, and comply with applicable legal and regulatory obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We take reasonable and appropriate measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Use of Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use our site, improve performance and enhance user experience. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect some website features.

8. Third-Party Links

Our website may contain links to external websites (such as WhatsApp, or services of independent teachers). Rubric Classes is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any information.

9. Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you. You may also withdraw your consent to our use of your information at any time. To make a request, contact us by phone at 8309109520 or email at rubricclasses@gmail.com.

10. Children's Privacy

Our services are primarily engaged by parents and guardians of minor students, or by adult learners. We do not knowingly collect personal information directly from children without parental involvement. Information about minor students is collected and processed at the direction of, and with the consent of, their parent or legal guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, you may contact us: